Rousseau Law & Mediation

Marketing Agency in Concord, New Hampshire

3(1 reviews)
(603) 715-2824314 S Main St, Ste 205, Concord, NH 03301View on Yelp

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About Rousseau Law & Mediation

Guardian Compliance Group protects businesses from the growing threat of marketing compliance violations. We've seen too many companies get blindsided by TCPA lawsuits that could have been prevented with proper planning and systems. Our approach combines legal expertise with marketing technology knowledge. We don't just tell you what you can't do - we help you build compliant systems that actually generate results. Our clients range from small local businesses to national enterprises, all benefiting from our practical compliance solutions.

How They Can Help

TCPA compliance consultation starts with understanding your specific marketing channels and risk exposure. We'll analyze your current practices and create a customized compliance roadmap. Lead generation compliance covers consent collection, data handling, and customer communication preferences across all touchpoints. Consent management platform implementation helps you track permissions, handle opt-outs, and maintain compliance documentation. Our SMS marketing compliance service includes campaign setup, message timing controls, and automated opt-out processing. Call center compliance training covers agent scripts, dialer configuration, and do-not-call list management. We also provide ongoing regulatory monitoring, keeping you informed about new rules and enforcement actions that could impact your business. Emergency response services help you quickly address compliance issues before they escalate into legal problems.

What to Expect

We start every engagement with a risk assessment call to understand your business model and current practices. Within one week, you'll receive a preliminary risk report identifying immediate concerns that need attention. Our detailed compliance audit follows, examining your marketing technology, processes, and documentation. We then develop a prioritized implementation plan, focusing on the highest-risk areas first. Implementation typically takes 4-8 weeks, with ongoing support to ensure sustained compliance.

Service Area

We work with clients throughout the United States, with special expertise in state-specific requirements for California, Texas, Illinois, and Florida. Our team understands regional compliance differences and can help you navigate varying state laws that impact multi-location businesses.

Frequently Asked Questions

How do I know if my business needs TCPA compliance help?
If you make marketing calls, send promotional texts, or generate leads online, you likely need compliance review. Any business using automated dialers or SMS platforms should get professional guidance.
What's the difference between express consent and implied consent?
Express consent is explicit permission to contact someone for marketing. Implied consent comes from existing business relationships but has strict limitations and doesn't cover all marketing activities.
Can I buy marketing lists and still be TCPA compliant?
Purchased lists are extremely risky for TCPA compliance. You need verifiable consent from each contact, which most list providers cannot guarantee.
How long do I need to keep consent records?
Best practice is to keep consent documentation for at least three years. Some states require longer retention periods for certain types of marketing.
What should I do if I receive a cease and desist letter?
Stop all communication to that person immediately and document the request. Contact a compliance attorney quickly as these often precede lawsuits.
Do compliance rules apply to appointment reminders and service notifications?
Transactional messages have more flexibility than marketing messages, but they still have rules. Pure marketing content always requires explicit consent.
How much does the average TCPA lawsuit cost to defend?
Legal defense costs typically range from $25,000 to $100,000, even for cases that are eventually dismissed. Settlement costs can be much higher.
Can I use social media connections for marketing outreach?
Social media connections don't constitute consent for direct marketing calls or texts. Each communication channel requires separate permission under TCPA.

Running Lead Gen Campaigns? Review TCPA Compliance.

LeadCompliant helps you review lead sources for TCPA compliance. Audit consent language, check DNC registries, and avoid $500-$1,500 per-call penalties.

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