Borsellino Law & Mediation

Shield Marketing Solutions protects Chicago-area businesses from TCPA violations while maximizing their marketing ROI. Founded by former FCC compliance officers, we understand exactly what triggers regulatory enforcement and how to avoid costly mistakes. We've successfully defended over 150 businesses against TCPA challenges, saving our clients millions in potential fines and legal fees. Our approach combines aggressive marketing tactics with bulletproof compliance strategies, ensuring you can compete effectively without legal risk.

We offer complete TCPA compliance programs including consent management platform setup, compliant lead generation campaigns, and SMS marketing with built-in safeguards. Our call center compliance services include staff training, script development, and ongoing monitoring to prevent violations during outbound campaigns. Marketing automation services integrate compliance checkpoints throughout your customer journey, automatically managing consent and opt-out requests. We also provide regulatory consulting for complex compliance questions and emergency response services for businesses facing potential violations. Data scrubbing and list hygiene services ensure your contact databases meet current regulatory standards. Our litigation support services include expert witness testimony and compliance documentation for legal challenges.

We begin with a detailed risk assessment of your current marketing operations, identifying potential violation triggers and documentation gaps. Our team then designs custom compliance protocols tailored to your industry and business model. Implementation includes technology setup, staff training, and establishing monitoring systems. We provide 24/7 compliance monitoring during the first month, making real-time adjustments as needed. Ongoing support includes quarterly compliance reviews, immediate regulatory update notifications, and priority response for any compliance emergencies. You'll receive detailed monthly reports showing campaign performance and compliance metrics.

Headquartered in Chicago, we serve businesses throughout Illinois, Wisconsin, Indiana, and Michigan. Our compliance expertise extends nationwide, and we regularly work with multi-location businesses requiring consistent compliance across different markets. We understand Midwest business culture and can implement compliance solutions that feel natural to local customer bases.