Centre For Mediation & Dispute Resolution

Marketing Agency in Wellesley, Massachusetts

4(3 reviews)
(781) 239-160037 Walnut St, Ste 220, Wellesley, MA 02481View on Yelp
Centre For Mediation & Dispute Resolution - marketing agency in Wellesley, MA

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About Centre For Mediation & Dispute Resolution

Shield Marketing Compliance Group protects businesses from costly TCPA violations while maximizing their marketing effectiveness. Founded by former telecommunications attorneys and marketing executives, we bridge the gap between legal compliance and business growth. We've saved our clients over $12 million in potential TCPA fines while helping them generate more qualified leads. Our practical approach focuses on real-world solutions that work for busy marketing teams. We don't just tell you what you can't do - we show you how to achieve your goals compliantly.

How They Can Help

Our compliance consulting starts with a thorough risk assessment of your marketing operations. We examine consent collection methods, call scripts, text messaging practices, and third-party vendor relationships. Our team then creates detailed remediation plans with clear timelines and responsibilities. We design custom consent management systems that integrate with your existing CRM and marketing tools. Our SMS marketing compliance service includes platform selection, workflow setup, and ongoing monitoring. Lead generation compliance involves creating bulletproof opt-in processes and vendor vetting procedures. We also provide comprehensive staff training programs, ensuring your team understands compliance requirements and can implement them consistently. Ongoing support includes monthly compliance reviews and immediate response to regulatory changes.

What to Expect

Your engagement begins with a detailed consultation where we understand your business model and marketing goals. We conduct a comprehensive compliance audit, delivering a written report with prioritized recommendations. Phase one implementation focuses on stopping any ongoing violations immediately. Phase two involves building sustainable compliance systems and processes. We work closely with your team during implementation, providing hands-on support and training. Once systems are live, we monitor performance and provide regular compliance reports. Our ongoing partnership includes quarterly reviews and immediate support for new marketing initiatives.

Service Area

We work with businesses across the United States, with deep expertise in state-specific regulations that vary by location. Our team is particularly experienced with California's strict consumer protection laws, Florida's telemarketing regulations, and Texas disclosure requirements. We help multi-state operations maintain consistent compliance standards nationwide.

Frequently Asked Questions

How quickly can you stop ongoing violations?
We can identify critical violations within 48 hours and help you stop them immediately. Our rapid assessment service is designed for businesses that need urgent compliance help.
Do you work with businesses that already have violations?
Yes, we specialize in helping businesses clean up existing compliance problems. We focus on preventing future violations while you handle any current legal issues with appropriate counsel.
Can you integrate with our existing marketing tools?
We work with all major CRM and marketing platforms including Salesforce, HubSpot, Marketo, and others. Our solutions are designed to enhance, not replace, your current systems.
What industries do you work with most?
We have deep expertise in healthcare, financial services, home improvement, automotive, and telecommunications. However, TCPA compliance principles apply across all industries that use phone or SMS marketing.
How do you handle consent for existing customer lists?
Existing lists require careful evaluation to determine what consent exists and what's missing. We help you re-consent customers properly while maintaining your marketing momentum.
What's included in your staff training programs?
Training covers TCPA basics, proper consent collection, opt-out handling, documentation requirements, and scenario-based practice. We customize training for different roles and provide ongoing refresher sessions.
Do you provide compliance guarantees?
We guarantee our work meets current regulatory requirements at the time of implementation. We also provide ongoing updates as regulations change to maintain compliance over time.
How do you stay ahead of regulatory changes?
Our team includes former FCC attorneys who maintain connections within regulatory circles. We monitor all relevant court cases, regulatory guidance, and industry developments daily.

Running Lead Gen Campaigns? Review TCPA Compliance.

LeadCompliant helps you review lead sources for TCPA compliance. Audit consent language, check DNC registries, and avoid $500-$1,500 per-call penalties.

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