Cherie L. McKenna, Attorney at Law and Mediation Services

Shield Marketing Compliance Group protects businesses from the growing threat of TCPA violations while maximizing their marketing effectiveness. We've witnessed too many companies face devastating lawsuits because they trusted agencies that prioritized volume over compliance. Our approach differs fundamentally from typical marketing firms. We start with regulatory requirements and build profitable campaigns within those boundaries. This philosophy has helped us maintain a perfect compliance record across 300+ client campaigns while delivering industry-leading conversion rates.

We offer complete TCPA compliance consulting including lead source verification, consent documentation systems, and call center protocol development. Our SMS marketing services focus on properly opted-in audiences with clear consent trails and automated opt-out processing. We design lead generation funnels that capture explicit consent at every touchpoint while maintaining high conversion rates. Our marketing automation platform includes built-in compliance checks that prevent violations before they occur. We also provide regulatory training workshops, ongoing compliance monitoring, and violation response services. For companies with existing compliance issues, we offer remediation consulting to bring operations into full regulatory compliance. Our consent management technology integrates with major CRM systems to maintain accurate opt-in records across all marketing channels.

We begin every relationship with a risk assessment that examines your current practices against federal and state regulations. Our team reviews your lead sources, marketing materials, consent processes, and record-keeping systems. You'll receive a comprehensive report within 10 business days identifying immediate risks and long-term compliance strategies. Implementation follows a phased approach starting with the highest-risk areas. We'll update your consent collection methods, implement proper documentation systems, and train your team on compliant practices. Throughout this process, we maintain detailed project timelines and provide weekly progress updates to ensure minimal disruption to your operations.

Our compliance expertise covers all 50 states with deep knowledge of regional variations in telemarketing law. We're particularly experienced in California, New York, and Florida where state regulations exceed federal requirements. Our monitoring services work effectively for remote clients, and we maintain partnerships with local attorneys in major markets for complex regulatory issues.