Eileen Coen Mediation

LeadGuard Compliance Consulting protects businesses from the growing threat of TCPA violations while maximizing their marketing ROI. Since 2019, we've prevented over $15 million in potential fines for our clients across industries including finance, insurance, solar, and home improvement. We're not just compliance experts - we're marketers who understand the revenue impact of regulatory restrictions. Our approach focuses on building sustainable, profitable campaigns that work within legal boundaries. We believe compliance should enhance your marketing effectiveness, not limit it.

Our core service is comprehensive TCPA compliance auditing, examining every aspect of your customer acquisition process from initial contact through final conversion. We implement sophisticated consent management platforms that track permissions across multiple touchpoints and marketing channels. Our lead generation optimization service redesigns your funnels to capture higher-quality leads while ensuring full regulatory compliance. We provide specialized SMS marketing compliance, including message crafting, timing optimization, and automated opt-out processing. Our call center compliance program covers script development, agent training, and real-time monitoring systems. Marketing automation setup includes compliance safeguards built into every workflow, preventing violations before they occur. We also offer ongoing regulatory consulting, keeping you ahead of changing laws and enforcement trends.

Your engagement begins with our signature 'Compliance Health Check' - a detailed analysis of your current marketing practices, lead sources, and potential violation risks. We then create a customized compliance roadmap with immediate, medium-term, and long-term action items prioritized by risk level. Implementation includes installing tracking systems, creating documentation procedures, and training your team on compliant practices. We provide hands-on support during the transition, ensuring campaigns continue running while compliance measures are put in place. Ongoing partnership includes quarterly reviews, regulatory update briefings, and immediate consultation for new marketing initiatives.

Headquartered in Rockville, we serve the entire Mid-Atlantic region including Maryland, Virginia, Washington DC, and Delaware. Our federal compliance expertise allows us to support clients with national operations across all states. We work extensively with businesses in the DC metro area, understanding the unique regulatory environment affecting government contractors and professional services.