Mastison Law & Mediation

Mastison Law & Mediation has expanded beyond traditional legal services to offer specialized TCPA compliance and marketing automation consulting. Their unique background in dispute resolution provides valuable insight into preventing marketing-related legal issues before they escalate. The firm understands that compliance problems often stem from poor communication and unclear processes—areas where their mediation expertise proves invaluable. Their approach combines legal precision with practical business solutions. Having handled numerous consumer protection cases, they understand exactly what triggers TCPA violations and how to prevent them. This experience helps clients build robust compliance programs that protect against both obvious and subtle regulatory risks.

The firm offers comprehensive lead generation compliance audits that examine every aspect of your customer acquisition process. Their consent management consulting includes developing legally sound opt-in procedures, creating compliant lead capture forms, and implementing proper record-keeping systems. SMS marketing services cover campaign setup, carrier compliance, message content review, and automated opt-out processing. Call center compliance consulting includes script development, agent training programs, and quality assurance protocols. They create detailed compliance manuals and provide ongoing staff education programs. Marketing automation services focus on building compliant nurture sequences, implementing consent verification workflows, and integrating compliance monitoring into existing CRM systems. Their regulatory consulting includes ongoing updates, violation response strategies, and proactive compliance planning.

Initial consultation includes a detailed review of your current marketing practices and identification of immediate compliance risks. They'll examine your lead sources, consent collection methods, and communication workflows to create a priority action plan. The assessment includes sample communication reviews and staff interview sessions. Implementation begins with the highest-risk areas, typically consent collection and record-keeping systems. They provide step-by-step guidance for system updates, staff training materials, and ongoing monitoring procedures. Regular check-ins ensure proper implementation and address questions as they arise. Final deliverables include compliance documentation, training materials, and ongoing monitoring protocols.

Mastison Law & Mediation primarily serves businesses throughout Southern Indiana, with particular expertise in the Newburgh, Evansville, and surrounding tri-state region. They understand local business practices and have established relationships with regional marketing service providers. Remote consulting services are available for clients throughout Indiana and neighboring states, using video conferencing and digital collaboration tools for seamless communication.